Who are we

South Coast Insurance Brokers was established by Nathan Hadlow in December 2000.

Our goal is to offer our clients the opportunity to deal with the people that know them and their business - unlike direct insurers, call centres and the large, impersonal insurance brokerages. We focus on putting the customer first and providing the level of service that you really should expect from your insurance broker or insurer, and we achieve this through our team of qualified and experienced brokers. This provides customers with a valuable and stable resource they can trust to assist with their insurance needs, with an emphasis on providing excellence in claims handling and settlement.

We provide professional general insurance advice and personal service to a broad range of business and rural clientele throughout Western Australia and have direct access to many of Australia’s leading insurers, including household names such as Allianz, CGU, QBE, Vero, and Zurich, as well as a host of specialist underwriting agencies that enable us to find the right insurance policies and cover for your needs.

If you require “Professional Advice and Personal Service” in insurance give us a call.

South Coast Insurance Brokers WA Pty Ltd is a Principal Member of the National Insurance Brokers Association (NIBA), the industry professional body. NIBA membership requires adherence to a strict Code of Practice, ongoing professional development and a high standard of ethics. We also subscribe to the Insurance Brokers Code of Practice.

South Coast Insurance Brokers is part of Australasia’s largest general insurance broker network, the Steadfast Group. We leverage Steadfast’s scale to ensure our clients have access to a wide range of insurance companies, a broad range of products, exclusive policy options, and of course, competitive pricing. And when the time comes and you need to make a claim, you will have the backing of Steadfast behind you.

Purpose

Protecting livelihoods, as a trusted adviser, educator and advocate.

Mission

To enable access to high quality advice with personalised service, providing support in times of need.

Values

Integrity We are honest and unwavering in our principles

Fairness We are fair in all dealings with our clients and broader community

Excellence We provide quality, accuracy and efficiency

Education We are committed to ongoing development and educating our clients

Improvement We are open to continual enhancement and innovation